I recently led a couple of workshops on emotional intelligence and assertive communication for some of my San Francisco Bay Area clients. One of the HR Directors asked me if I could write up some of the techniques and tools we covered in my “Emotionally Intelligent Conversations” workshop.
The following are some tips you can use for better conversations at work, particularly difficult conversations that have to deal with conflict or lack of trust. I often suggest these ideas when coaching clients who are having trust issues and in conflict with each other, and clients have found them to be very powerful and effective. The following are some proven ideas to engage in fierce, assertive, and emotionally intelligent conversations.Fierce Conversations
In her two books, Fierce Conversations and Fierce Leadership, training and development consultant Susan Scott explains that the word “fierce” doesn’t imply menace, cruelty or threats. In Roget’s Thesaurus, the word fierce is associated with the following synonyms: robust, intense, strong, powerful, passionate, eager, unbridled, uncurbed and untamed.
“The simplest definition of a fierce conversation is one in which we come out from behind ourselves, into the conversation, and make it real,” Scott writes.
Some people, however, are intimidated by the idea of talking about what’s real because it requires raw honesty and vulnerability. Sure, real conversations can be scary. But in reality, unreal conversations should be scaring us to death because they never address what needs to be said, cost organizations untold fortunes and limit individuals’ career advancement.
Are you working in a professional services firm or other organization where executive coaches are hired to provide interpersonal communication skills and leadership development for organizational leaders? Does your organization provide executive coaching to help leaders improve their communication skills? Leaders at all levels need to improve their emotional intelligence and social intelligence competence.
One of the most powerful questions you can ask yourself is “Do I talk about what’s real and come out from behind my mask when engaged in meaningful conversations ?” Emotionally intelligent and socially intelligent organizations, provide executive coaching and communications skills training for leaders who want to have fierce conversations and be fully engaged at work.
Working with a seasoned executive coach and leadership consultant trained in emotional intelligence and incorporating assessments such as the Bar-On EQ-i CPI 260 and Denison Culture Survey can help you create an organizational culture where the ability to communicate and collaborate with people through having fierce conversations is a critical competency for leaders. You can become a leader who models emotional intelligence and social intelligence, and who inspires people to become fully engaged with the vision, mission and strategy of your company or law firm.
I am currently accepting new executive coaching, career coaching, and leadership consulting clients. I work with both individuals and organizations. Call 415-546-1252 or send an inquiry e-mail to email@example.com.
About Dr. Maynard Brusman
Dr. Maynard Brusman is a consulting psychologist and executive coach. He is the president of Working Resources, a leadership consulting and executive coaching firm. We specialize in helping San Francisco Bay Area companies and law firms assess, select, coach, and retain emotionally intelligent leaders. Maynard is a highly sought-after speaker and workshop leader. He facilitates leadership retreats in Northern California and Costa Rica. The Society for Advancement of Consulting (SAC) awarded Dr. Maynard Brusman "Board Approved" designations in the specialties of Executive Coaching and Leadership Development.
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